PRACTICE TEAM

Practice Management

Paul Howie - Practice Business Manager

Joyce Hodgson - Assistant to Practice Business Manager

Jillian Rouse - Operations Manager

Anne Davies-Burrow - Medications & Patient Services Manager

Melanie Clarke - Facilities Manager 

The Practice Business Manager works alongside the GP Partners with overall responsibility of the general management of the practice.

If you have any suggestions for how we can improve our services, or wish to make a complaint, please contact the Practice Business Manager.

Administration and Reception Team

Briony Atkinson, Ruth Birch, Jacqueline Crowe, Jessie Dixon, Janette Elsayad, Elizabeth Martin, Kate Nelson, Sarah Preston-Hall, Liz Rolfe, Fiona Shaw, Sarah Shaw, Debbie Smith, Hazel Smith, Gemma Richards, Ann Tallon, Sandra Wilkinson and Beverly Williams

Our admin and reception team provide an important link for patients with the practice and are your initial contact point for general enquiries either on the phone or at the reception desk. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. 

They will also often phone patients to provide details about test results or to remind you to attend for long term condition or medication reviews. They perform other important tasks such as issuing repeat prescriptions, dealing with prescription queries, and carrying out searches and practice audits.