PRACTICE TEAM

Practice Management

Joyce Hodgson - Practice Manager

Melanie Clarke - Deputy Practice Manager

The Practice Manager leads the administration and reception functions of the practice. She supports the GPs and other health professionals with delivering patient services and also helps to develop extended services to enhance care for our patients.

If you have any suggestions for how we can improve our services, or wish to make a complaint, please contact the practice manager.

Administration and Reception Team

Ruth Birch, Deena Brolly, Diane Carruthers, Anne Davies-Burrow, Janette Elsayad, Sarah Preston-Hall, Fiona Shaw, Gemma Richards, Aimee Taylor, Sandra Wilkinson

Our admin and reception team provide an important link for patients with the practice and are your initial contact point for general enquiries either on the phone or at the reception desk. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. 

They will also often phone patients to provide details about test results or to remind you to attend for long term condition or medication reviews. They perform other important tasks such as issuing repeat prescriptions, dealing with prescription queries, and carrying out searches and practice audits.